Privacy Statement

Our commitment in respect of personal information is to abide by the Privacy Principles set out in the Privacy Act 2020 (the Privacy Act) It is important to us to have your confidence around the protection of any personal information that you make available if you engage us to provide services to you.

Generally, we will collect your personal information directly from you, during conversations between you and us and/or from your use of our website. We may also obtain, with your authorisation, your personal information from any person or entity authorised by you or the Privacy Act.

We collect your personal information for the purposes of conducting an effective relationship with you and for providing services for which you have engaged us. We may also collect personal information (including credit details) on behalf of prospective lenders and other providers of products that you choose to apply for. Product providers will have their own Privacy Policy that applies to the information that we collect on their behalf.

We may disclose your personal information to the following people if we consider it necessary to do so for the purposes of providing services to you.

  • • Banks and prospective finance providers
  • • Anyone legally authorised to share your information with, including auditors, regulatory authorities, and government agencies
  • • Your employer and/or referees
  • • Credit reporting and identity verification agencies
  • • Our referral partners who can help you with other services
  • • Any other person or entity authorised by you or the Privacy Act.

Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that the person/organisation has a commitment to protecting your personal information at least equal to our commitment.

This Privacy statement summaries the key elements of our Privacy Policy. To access the Privacy Policy, click here

Website Disclaimer

General information only: The information on this website is general in nature and is not intended to be personalised financial advice. You should consult a professional financial adviser before making any financial decisions or taking any action based on the information on this website.

No liability:

Plaxo Mortgages Limited (FSP 769518) does not accept any liability for any loss or damage arising from the use of this website. This does not prejudice your statutory rights.

Accuracy of information:

While Plaxo Mortgages Limited (FSP 769518) has taken all reasonable care to ensure the information on this website is accurate, errors and omissions may occur. We do not accept any responsibility for any inaccuracy, error or omission in the website’s content, or for any loss caused to anyone from relying on that information. We may change, delete, add to or otherwise amend the information published on this website without notice.

Historical information:

Any reference on this website to historical information and performance of a product or service may not necessarily be a good guide to future performance. You are solely responsible for any loss caused from relying on such information.

Third Party websites:

This website may contain links to other websites which are not under our control. Plaxo Mortgages Limited (FSP 769518) has no knowledge of or control over the content, and availability of those websites, or of
their privacy practices. We do not sponsor, recommend, or endorse the content of other websites linked to, or referenced from, this website.

New Zealand law:

The information on this website has been prepared to comply with, and is governed by, New Zealand law. It is only intended for use by persons within New Zealand’s jurisdiction. Plaxo Mortgages Limited (FSP 769518) does not make any representation that the information on this website complies with the law in any other country.


Although we regularly update our cybersecurity and virus protection software, we do not guarantee that our website will be free from viruses or other malicious interference (such as spyware, malware, adware, ransomware, and worms) that can damage your computer system and access your data.

Continuous access:

We do our best to keep this website running smoothly. However, we do not guarantee that access to the website will be uninterrupted. We accept no liability for any loss caused by the website being temporarily unavailable either during its planned maintenance or due to technical or other issues beyond our control.

Copyright and IP:

Unless otherwise indicated, all information on this website is the property of Plaxo Mortgages Limited (FSP 769518) and is protected by copyright and intellectual property laws. Unless stated otherwise, you may access and download the materials located on this website only for personal or agreed upon commercial use. The website may contain a number of trademarks which are owned by Plaxo Mortgages Limited (FSP 769518) or used with the permission of the registered trademark owner. Before using any material on this website that is identified as being subject to copyright of a third party, you must obtain authorization to use or reproduce the material from that third party.